![]() ![]() Hopper’s disruption insurance is basically a rebooking service for missed connections. And one that’s working really surprisingly well is the disruption insurance.” We have flexible date plans, cancellation plans, where you can take a non-refundable, non-changeable ticket and for a nominal fee, make it changeable. If the price goes up you pay what you froze, and if it goes down you pay the lower price. We allow you to come in and hold the price of a booking for between two hours and 14 days. “The real fundamental sea change is that Hopper moved away from being a predominantly air travel company to a true fintech,” Lalonde explained in an interview. ![]() That characterization mostly comes from Hopper’s ability to offer customers financial flexibility around their travel bookings. That pre-COVID transformation that Pichette is referring to is Hopper’s shift from being essentially a machine learning-powered lowest fare finder to what co-founder and CEO Fred Lalonde says is really much more of a fintech company. Also, does it really leverage tech in a way that is differentiated? And so if it has these attributes, then we’re interested.” “And second is our thesis at Inovia - we invest in companies with the mindset of, ‘Does this company have a shot at being a global company?’ If it’s gonna be a Canadian company, it might be fine, but it’s just not for us. “What we had seen in the prior six months, nine months to a year, at Hopper was a transformation of a company before COVID,” Pichette said. I asked Inovia partner Patrick Pichette about his decision to back Hopper at a moment when a lot of investors where essentially on pause pending the fallout of the just-declared pandemic, and about their renewed support with a contribution to this latest round. Last March, Hopper raised $70 million in a round that saw Inovia Capital actually make its first investment in the startup - essentially at the very moment that things looked most bleak for the travel industry in general, and in particular for airfare-focused Hopper. This is Hopper’s second raise in a year that has been marked by turmoil for the travel industry, owing to the disruptions caused by the global COVID-19 pandemic. banks and credit card company is also coming on board as a strategic partner, to launch Capital One Travel, which is the first instantiation of Hopper’s new B2B platform, Hopper Cloud. Hopper customer service number series#Canadian travel startup Hopper has raised a $170 million Series F round, led by Capital One. ![]()
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